Shipping policy

Shipping Policy

At Opere, we are committed to delivering your order as efficiently as possible.

Processing Time

All orders are processed within 2–5 business days after payment is confirmed. Processing times may vary due to high order volume, holidays, or unforeseen circumstances.

Shipping Time

Shipping times vary based on the customer’s location and the shipping method selected at checkout. Estimated delivery times are provided for reference only and are not guaranteed.

Shipping Rates

Shipping rates are calculated at checkout and are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has shipped, tracking information will be sent via email when available.

Delays

Opere is not responsible for delays caused by shipping carriers, weather conditions, customs, or other factors outside of our control.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information at checkout. Opere is not responsible for orders shipped to incorrect or incomplete addresses and will not issue refunds for such orders.

Lost or Stolen Packages

Opere is not responsible for lost or stolen packages once the order has been marked as delivered by the carrier. Any issues should be addressed directly with the shipping carrier.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery at operecontact@gmail.com with your order number and photos of the damage so we can review the issue.

By placing an order with Opere, you agree to this Shipping Policy.